Shipping & Delivery

SHIPPING & DELIVERY

1. Scope of Shipping Policy

This Shipping & Delivery Policy applies exclusively to business-to-business (B2B) transactions conducted through bagguya.com.

Bagguya operates a restricted platform accessible only to pre-approved professional resellers affiliated with the Vendome Europe Group.
No shipments are made to private individual consumers.

2. Shipping Destinations

Products are shipped exclusively to registered business addresses associated with approved Vendome affiliates.

Shipments are not delivered to:

• Residential addresses
• PO Boxes
• Unverified or third-party locations

All delivery details must match the information provided during account verification.

3. Shipping Methods

Bagguya uses professional international courier services offering:

• Full shipment tracking
• Insurance coverage
• Proof of delivery

The choice of courier may vary depending on destination, shipment value and operational requirements.

Bagguya reserves the right to select the most appropriate carrier for each shipment.

4. Processing & Dispatch Time

Orders are processed after:

• Order confirmation
• Successful payment
• Completion of authentication and quality control procedures

Estimated dispatch timeframes are indicative only and may vary based on:

• Product availability
• Authentication requirements
• Logistics constraints

5. Delivery Timeframes

Delivery times are indicative only and depend on:

• Destination country
• Customs clearance procedures
• Courier performance

Bagguya shall not be held responsible for delays caused by:

• Customs inspections
• Force majeure events
• Actions or omissions of third-party carriers

6. Shipping Costs (IMPORTANT)

Shipping costs are included in the price of the item, unless expressly agreed otherwise in writing.

No additional shipping charges will be invoiced separately for standard deliveries to approved business addresses.

Any exceptional logistics requirements (special routing, urgent delivery, alternative destinations) must be agreed in advance and may be subject to additional fees.

7. Risk Transfer & Proof of Delivery

Risk of loss or damage transfers to the buyer upon:

• Successful delivery to the agreed address
• Confirmation by courier proof of delivery (POD)

Signed or electronic delivery confirmation constitutes conclusive evidence of receipt.

8. Inspection Upon Receipt

Buyers must:

• Inspect the shipment immediately upon receipt
• Notify Bagguya in writing of any visible damage or discrepancies within 24 hours

Late notifications may result in rejection of related claims.

9. Lost or Damaged Shipments

In case of loss or damage during transit:

• Claims are handled in accordance with the courier’s insurance terms
• Bagguya will reasonably assist in the claims process

Liability, where applicable, is limited to the insured shipment value.

10. No Returns Due to Shipping Delays

Shipping delays, including customs or courier-related delays, do not constitute grounds for return or refund, except where expressly agreed in writing under a B2B agreement.

11. Contact Information

For shipping-related inquiries:

ALVARD LIMITED
Email: alvardlimited@gmail.com
Website: www.bagguya.com